1. The voucher can be used within 12 months from the date of purchase. After this period, the voucher is considered to have been used. 2. Voucher redemption is one-time and requires prior reservation with the voucher number. 3. Please contact the Reception by phone or email in advance, quoting your voucher number, to confirm availability of places. 4. The printed voucher must be handed in at the hotel reception upon arrival. 5. The conditions for changes or cancellations are specified in the regulations of the Willa pod Orłem in which the reservation was made. 6. The voucher has no monetary value and cannot be refunded or exchanged for cash. 7. The voucher can only be used once and cannot be divided.
8. If the value of the voucher is lower than the value of the booking, an additional fee for the stay applies.
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